AGENT DISPATCH PROCEDURES AND REQUESTS
Seed Order Pick Up Dates
Preferred dispatch dates per order will be able to be chosen at the time of ordering. The confirmation of these pick up dates (two week period) will be advised at the time of order confirmation. Central Queensland orders placed by the Early Order #1 close off date will be given production and dispatch priority.
CSD agents are required to collect all ordered seed by 31 December 2024. CSD will apply a storage fee of $0.50 per bag per month for seed uncollected as of 31 December 2024.
CSD will treat Northern Australian regions such as the Ord or the Burdekin separately.
Despatch Request
To arrange the dispatch of confirmed seed orders, CSD applies a standard protocol, which is summarised as follows:
CSD AGENT’S RESPONSIBILITY
- Agent to complete the dispatch request form and email it to – orders@csd.net.au.
- Notice period: One business day. Failure to provide complete
information may incur delays. - Transport is the responsibility of the CSD agent.
- CSD will aim to dispatch complete pallets.
- Check details of authorised dispatch request as received from CSD, and notifying CSD of any changes
CSD’S RESPONSIBILITY
- CSD will check the dispatch request against seed orders to confirm varieties, seed treatments and quantities are correct. The CSD agent will be notified immediately of any discrepancy.
- CSD will confirm the loading appointment for the approved dispatch request.
- If the preferred time slot is unavailable, the next available time slot will be allocated.
- CSD will either email or fax an authorised dispatch request to the CSD agent as a confirmation for pick up.
Note: From CSD Wee Waa, individual varieties and seed treatments will be dispatched in consolidated full pallets lots.
Despatch Times
CSD Dispatch opening hours: Monday to Friday, 7am to 5pm
CSD Dispatch truck loading hours: Monday to Friday, 7am to 1pm, and 1pm to 4pm for full pallets/loads
CSD Dispatch truck loading hours: Saturday, 7am to 12pm
Loading outside of the above weekend hours by exception and prior arrangement.
Seed Germination Information
Germination data (7 day warm test and 7 day cool test) and seeds per kilogram information will be available from the CSD website – www.csd.net.au/auslots or scan the QR code on the bag.
Please input the required fields for:
- Variety selection.
- AUSlot number.
- Seed treatment.
This information is printed on the seed bag.
CSD Depot Planting Seed Arrangements
In order to accommodate enhanced responsiveness for growers across the production valleys, CSD maintains a strategic network of regional planting seed depots.
These are located in the following regions:
- Northern Australia
- Central Queensland
- Darling Downs
- Balonne
- Macintyre
- Gwydir
- Upper Namoi
- Bourke
- Macquarie
- Lachlan
- Southern NSW
For further information on depot locations in your area, please contact CSD.
CSD planting seed depots are stocked with appropriate volumes of key CSD varieties appropriate to the local environment and are normally operational at the commencement of the planting season. They are designed to supply small volumes of planting seed, augmenting CSD’s main supply ex Wee Waa or Dalby.
Orders for seed are placed with CSD Wee Waa as described earlier in this handbook. If CSD agents request supply ex a CSD depot this will be confirmed by CSD with corresponding dispatch request confirmation.
Seed supplied ex CSD planting seed depot incurs a depot service fee of $15.00 per bag (ex GST).